Instituting thoughtful procedures, metrics and a sustainable culture can provide a scalable template for future growth. Creating this winning formula and implementing it, the procedures, both clinical and operational with a grounded, seamless growth strategy designed to consistently drive patient care and profits is the goal and object of the exercise. The resulting high patient and employee satisfaction is a by-product of these efforts as is, being recognized as “best in class”.
- Develop a multi-tiered communication plan to create a unified transition and anchor new cultural norms.
- Develop a detailed project plan to assure consistent patient treatment and experience. Create a clinical project plan to integrate operations including machines, staffing levels and facility management.
- Implement standardized performance metrics to track consistency of performance and operations.
- Assign leaders who are accountable and motivated to on-board new staff, oversee training and interface with physicians, employees and patients across both culture and process lines to assure compliance and understanding of the “new”paradigm.
- Develop and communicate an integrated plan for the transition, implementation and change to technical, software and related aspects post integration.
